How to reboot your Modem/Router and Android Box


We at HDMI recommend Rebooting your Router and HDMI Android TV Box on a regular basis (every other week)


The benefit of a "Reboot" is that it provides a refreshed connection of your internet provider through your Modem, Router and all the way to your Android Box.


Follow these simple steps to ensure the best possible connection to your HDMI Android TV box.


(Note: in some cases your Modem is a separate device from your router, and in others, they are contained in the same piece of equipment.  when following these instructions follow step #1 for the Modem first, then repeat for the router once fully completed.)



#1 -  Unplug the power cable from the Modem/Router, and wait approx 10 seconds, then plug it back into the Router. 


(Wait approx 5 minutes for your Modem/Router to re-establish its full connection to your Internet Provider)


#2 -   Unplug the power cable from the HDMI Android TV Box and wait approx 10 seconds, then plug it back into the HDMI Android TV Box. 


Although your streaming software is a free application with access to tons of TV show and Movie content, I wanted to let people know there are paid options available which increase the amount of HD sources in Terrarium and offer more stability and access to better servers.


Real Debrid is a paid service at only a few dollars per month which may be worth checking out! (Monthly fee for this is paid directly to real debrid - this is not an HDMI product or service)

Setup Real-Debrid In your streaming software

Integrating real-debrid into your your streaming software will add more Movie & TV streams to go along with the ones pre-installed. Real-Debrid is free with a membership from 6 a.m. to 12 p.m. and requires a paid membership for any time after that. Premium memberships cost approximately $5/month.

Use the steps provided below to install Real-Debrid within your streaming software.

1. Sign up for a Real-Debrid account at their website – real-debrid.com

2. Open your streaming software and Click Menu (3 horizontal lines) in upper left hand corner.

3. Click Settings

4. Scroll down to choose Login to Real-Debrid

Login to Real-Debrid

5. Make a note of code shown on the screen.

Real-Debrid Authorize Code

6.– Go to https://real-debrid.com/device and insert code from previous step. Click Continue.

Real-Debrid Authorization Screen

7. – Real-Debrid authorized message will prompt on your device’s screen.

Real-Debrid Authorized Message

8. – You will now have access to additional video sources identified in green font with the abbreviation [DEB] – that should provide buffer free streams.

(Again, this is not an HDMI product or service but is considered to be an excellent option for all streaming software users)

How to deal with Buffering Issues


Buffering is unfortunately a part of streaming, with many different causes ranging from the original source you are streaming from, to the route it takes to get to you, through your internet provider, through your router and then to the box, and finally through the software on your box and the media player it’s using....

We recommend the following things to check

Always hardwire your box directly to your router (Ethernet cable)

Make sure your router is up to date

Check with your isp to ensure you have the fastest available speed and that they are not having any issues

Reboot your router at least once a month

Reboot your box occasionally (we recommend once a week)

Make sure your software is up to date

With Terrarium TV make sure you try multiple source as not all sources are the same (some are faster than others)

Try sources further down the list (most people try the first couple and give up...) freeing up traffic on the sources lower on the list

Try different Default Media Players (click on the circle icon with a triangle in it on the source selection page) although We recommend MX Player, Exo Player has been quite effective even though they have discontinued it, and you can also try downloading either the new Yes Player or even the VLC player... (both can be found in the google play store)

Sometimes sources buffer, and there are no better streams available... and because sources change constantly... patience is key.

If you can’t find what you want right now, try again later...

HDMI offers the ability to enjoy streaming that is free and as we have always said, there are always paid options which offer more of a guarantee.

How up to date is your router?

Many of us rely on the router our Internet provider has put in our home... but maybe it's time to start asking some specific questions about it!

How long ago was it installed in your home?

If it's been a couple years, think about how much your internet usage has changed in that time... consumers are now using far more data and streaming than ever before!

At HDMI, we recommend taking the initiative and contacting your ISP to make sure the router you are paying a monthly fee for, is up to date! Just ask for the newest fastest router available! It's your monthly rental fee, and you have every right to have the best equipment! (We recommend making this call every 6 months to a year!)

If you own your router, and have had it longer than a year and find you are having buffering issues, or find it slow, maybe an upgrade of your router could fix this.... many technology stores offer great routers with excellent return policies, allowing you to purchase and try a new one, and if it doesn't improve your signal, then you can still return it for a full refund!

Where is your router located?

If you think about it, our router has now become the most used appliance in our homes these days, is the location where your ISP installed it, the best place? When you look at how much we use the router, does it make sense to place it in the basement beside the furnace? Would you ever think of putting a dishwasher beside the furnace? No, of course not! Your router needs to be located where it best serves YOUR usage, not where it was easiest to install.

Consider how your family uses your home internet now, where are all your wifi devices typically used? Which devices (such as android boxes) would benefit from a direct Ethernet cable connection to the router? And then contact your ISP about having it moved to a more efficient location that reflects your actual usage now!



How to deal with Buffering Issues


Buffering is unfortunately a part of streaming, with many different causes ranging from the original source you are streaming from, to the route it takes to get to you, through your internet provider, through your router and then to the box, and finally through the software on your box and the media player it’s using....


Clear off any apps running in the background - Press and Hold ALT, tap on the TAB button, and use the BACK or DEL button to "Swipe away" all apps currently running

We recommend the following things to check

Always hard-wire your box directly to your router (Ethernet cable)

Make sure your router is up to date

Check with your ISP to ensure you have the fastest available speed and that they are not having any issues

Reboot your router at least once a month

Reboot your box occasionally (we recommend once a week)

Make sure your software is up to date

Within your streaming software -  make sure you try multiple source as not all sources are the same (some are faster than others)

Try sources further down the list (most people try the first couple and give up...) freeing up traffic on the sources lower on the list

Try different Default Media Players (click on the circle icon with a triangle in it on the source selection page) although We recommend MX Player, There are others that have been quite effective (there are many that can be found in the google play store)

Sometimes sources buffer, and there are no better streams available... and because sources change constantly... patience is key.

If you can’t find what you want right now, try again later...

HDMI offers the ability to enjoy streaming that is free and as we have always said, there are always paid options which offer more of a guarantee.

How up to date is your router?

Many of us rely on the router our Internet provider has put in our home... but maybe it's time to start asking some specific questions about it!

How long ago was it installed in your home?

If it's been a couple years, think about how much your internet usage has changed in that time... consumers are now using far more data and streaming than ever before!

At HDMI, we recommend taking the initiative and contacting your ISP to make sure the router you are paying a monthly fee for, is up to date! Just ask for the newest fastest router available! It's your monthly rental fee, and you have every right to have the best equipment! (We recommend making this call every 6 months to a year!)

If you own your router, and have had it longer than a year and find you are having buffering issues, or find it slow, maybe an upgrade of your router could fix this.... many technology stores offer great routers with excellent return policies, allowing you to purchase and try a new one, and if it doesn't improve your signal, then you can still return it for a full refund!

Where is your router located?

If you think about it, our router has now become the most used appliance in our homes these days, is the location where your ISP installed it, the best place? When you look at how much we use the router, does it make sense to place it in the basement beside the furnace? Would you ever think of putting a dishwasher beside the furnace? No, of course not! Your router needs to be located where it best serves YOUR usage, not where it was easiest to install.

Consider how your family uses your home internet now, where are all your wifi devices typically used? Which devices (such as android boxes) would benefit from a direct Ethernet cable connection to the router? And then contact your ISP about having it moved to a more efficient location that reflects your actual usage now!


Understanding Streaming Services Better

Streaming puts a very heavy work load on your internet connection. When streaming video files, you need to realize that HD video files are large files that require high speed internet, unfortunately the internet industry is NOT regulated, and the term "High Speed" has no clear definition. (Varies from 5mbps to over a gb).

To put this into perspective think of your internet speed like a highway (remember it being called the “information highway?") Some cars are driving 5 km/hr and others are doing well over 100. It's like the 401 highway... if you think of your device as a car, and your internet connection is like an on-ramp. How fast you can drive depends on a lot of factors.... Where you are and the time of day and other traffic on the road, all affected by things like road maintenance, conditions like weather ... all of this doesn’t even take into account the condition or age of the vehicle you are driving, including how well maintained and up to date it is.

As you can see, there are a lot of factors that come into play when steaming... and if you have any questions, we are always willing to help!

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Understanding Streaming Services Better

Streaming puts a very heavy work load on your internet connection. When streaming video files, you need to realize that HD video files are large files that require high speed internet, unfortunately the internet industry is NOT regulated, and the term "High Speed" has no clear definition. (Varies from 5mbps to over a gb).

To put this into perspective think of your internet speed like a highway (remember it being called the “information highway?") Some cars are driving 5 km/hr and others are doing well over 100. It's like the 401 highway... if you think of your device as a car, and your internet connection is like an on-ramp. How fast you can drive depends on a lot of factors.... Where you are and the time of day and other traffic on the road, all affected by things like road maintenance, conditions like weather ... all of this doesn’t even take into account the condition or age of the vehicle you are driving, including how well maintained and up to date it is.

As you can see, there are a lot of factors that come into play when steaming... and if you have any questions, we are always willing to help!

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